Shopping Policies

When purchasing from Absolutely Baby you agree to the following polices:

Payment Options

The preferred payment method is direct bank transfer. Alternatively payment via PayPal using credit card or direct payment is available. Please contact us if these two options do not suit.

All payments must be received before items are sent.

Postage and Delivery

  • Postage fees are worked out based on the weight and size of the items purchased and are kept as low as possible for the customer. Note: Free postage offer for all orders over $300 is sent via Standard post; however you have the option to pay for Express / Registered if you choose.)
  • Please note items sent by Standard mail are not registered therefore are not trackable. Absolutely Baby are not obligated to provide a refund or replacement for any items lost by Australia Post, however we will assist you as much as possible to follow up any missing deliveries through Australia Post.
  • Absolutely Baby recommends postage option of Express Post (next business day delivery).
  • Orders will be processed within 2 business days (unless otherwise notified), Please allow approx 2- 5 days delivery time.
  • Please contact us if you have any special delivery requirements, we promise to assist where possible.

Returns

  • All items are carefully inspected prior to posting. Any returns and exchanges will be at our discretion.
  • Please contact us to discuss any issues you may have with your items before returning.
  • Returns will only be accepted if the items are unwashed, unused, original condition with undamaged packaging within 14 days of purchase.
  • The '90 day Replacement Guarantee' applies to faulty products eg stitching, snaps, velcro. It does not apply if you change your mind on the type of product or colour preference. Flaulty products must be returned before replacement products are posted.
  • All returns will incur a 10% restocking fee to cover bank transaction fees and administration costs
  • Postage fees will not be refunded in any case.

Privacy

Protecting your privacy is important to us. All personal details provided for processing your order will not be passed onto any other companies.

Disclaimer

Absolutely Baby takes no liability for any damage, loss or harm that may result from using products or information on this site.

 

 

 

Spannenburg Photography

Complimentary photo session and A4 print of your choice with every order over $100 with Absolutely Baby. conditions apply

Click HERE to visit website

 

 

 

 

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